Hero uses your phone's front facing camera to track your movements. We know this is a new way of using your phone with an app so we've noted some common questions and things to think about, as you start using us for the first time!
Permission:The first time you begin, before the camera starts, a pop up will appear asking you to give the app permission to access your camera. Without this the assessment can't start! If you press the wrong button or want to review this in the future, simply go to your phone's settings and find the Hero app, where you can adjust controls there.
Phone orientation: Most assessments require you to position your phone in portrait orientation i.e. we don't want you to turn your phone on its side! When you start calibration the text and frame will show you what orientation to put your phone in.
Lock screen: Having the screen lock turned on can affect the app's functionality - we suggest checking your screen lock is turned off before doing your assessment.
Environment: We recommend watching the Intro Video (accessible from the home screen) before you do an assessment as it has tips about the space and lighting that will be best. As a general rule though the app needs to be able to see you (and only you!) well, so find somewhere with good lighting, clear space and where people or pets won't walk into the camera's view!
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